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The Changing Consumerism Landscape
COVID-19 has driven significant changes in consumer behavior, some of which may stick for years. A number of these changes play into the advantages of new and non-traditional healthcare providers, such as Haven, Walgreens, or Teladoc Health, at the expense of hospitals, health systems, and other traditional providers.

While traditional providers have had years to react to the trend of consumerism, the honeymoon may be over. Those providers who want to keep ahead of the new competition and stay relevant to healthcare consumers need to understand these changes, their implications, and act quickly and decisively to stay ahead.

Nov 18, 2020 12:00 PM in Central Time (US and Canada)

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